


At some point this evening, between the Verizon Wireless store and Qdoba, both in Rockville, MD, someone stole my brand new Nexus 7. If you’ve been reading my blog in the last week or so, you know how much I went through just to get the damned thing. Now it’s gone. I didn’t even realize that the Nexus 7 was gone until I got home. I hold myself accountable because I left the tablet out of my backpack on the back seat. (I am also kicking myself for not enabling the lock screen on the Nexus 7.) Clearly, I must have left the doors to the car unlocked, because the windows are in tact and there was no forceable entry.
Of course, once I discovered that I had been jacked, I scrambled to change every conceivable password, disable Google Wallet, and offered up a generous heaping of curse words for the new owner of my Nexus 7. I also pushed the Plan B app to the Nexus 7 in the hopes that if someone connects the device to a WiFi network, I will be able to see its whereabouts. If it’s on a wireless network long enough, I can let the police know.
[deep breath]
I am really bummed about this; but I admit that part of me wonders if it just wasn’t meant to be. Perhaps all the hassles with shipping were an omen that I should have heeded.
Larceny sucks!
In life, it is important to give credit where credit is due — particularly when someone makes good on correcting a mistake.

Responsiveness and thoughtful actions are how companies build loyal customers. Good on Google for refunding my shipping fees. Now let’s see if UPS follows Google’s lead, and refunds my $40 for the less-than-effective MyChoice service.