In life, it is important to give credit where credit is due — particularly when someone makes good on correcting a mistake.

Responsiveness and thoughtful actions are how companies build loyal customers. Good on Google for refunding my shipping fees. Now let’s see if UPS follows Google’s lead, and refunds my $40 for the less-than-effective MyChoice service.
I am still waiting to receive my Nexus 7, and currently find myself in the midst of a full-on, Groundhog Day– like shipping cluster f*ck by UPS.
I think the real reason that UPS’s corporate color is brown is because they are SHITTY! What can brown do for me? Stop blowing smoke up my ass and find and deliver my fuggin’ package.
I will post the full story once I can find my way out of this nightmare sequence.
UPDATE — FINALLY!
